Senior Actuarial Product Operations Analyst

COMPANY OVERVIEW

Global Atlantic Financial Group is a leader in the U.S. life insurance and annuity industry, serving the needs of individuals and institutions. We are looking for a diverse team of talented individuals who reinforce our culture of collaboration and innovation. We are dedicated to the career development of our people because we know they are critical to our long-term success. Join our team and come grow with us.

POSITION OVERVIEW

This is an exciting opportunity to join a growing Product Operations team in our Hartford CT office (also open to Boston MA or Des Moines IA offices). As a key contributor within the Global Atlantic Retail group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic.

Key responsibilities include the following:

• Analyzes quality data to identify trends, issues, and makes observations to management
• Maintains up-to-date knowledge of the product, process, and procedures of in scope functions
• Using product knowledge, participate in resolving questions and projects with inforce policies, with a focus on annuities
• Respond to escalated service issues and production problems
• Develop, test and maintain Excel spreadsheet calculation tools for TPAs
• Review new and audit existing TPA processes and procedures involving product calculations
• Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions

QUALIFICATIONS

• Bachelor's degree in actuarial science, mathematics, statistics, finance, or other related field is required
• Progress towards the ASA designation (2 exams passed and exposure to insurance industry or actuarial field)
• 1+ years of experience in the insurance industry or actuarial field
• 1+ years or more annuity experience preferred
• Demonstrated Excel expertise

SKILLS

• Demonstrated strong analytical ability
• Excellent communication skills, verbal and written, for delivery to a variety of audiences
• Ability to understand and interpret technical written material
• High energy level and internal motivation
• Adaptable, can seamlessly maintain effort and focus when priorities change
• Learning mindset, focus on continuous process improvement
• Results-oriented, with ability to execute multiple high-priority items simultaneously
• Detail-oriented, with ability to test complex calculations and spot gaps in current processes
• Ambition and desire to succeed by delivering quality and effective results
• This role is not eligible for visa sponsorship now or in the future.

The base salary range for this role is $67,500—$128,000 USD.

Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

TOTAL REWARDS STATEMENT

Global Atlantic’s total rewards package is reflective of our corporate values, particularly diversity, excellence and innovation, with a focus on inclusion, pay equity, and flexibility. We are proud to support your personal and professional growth and well-being through programs such as educational assistance, virtual physical therapy, remote/onsite fitness reimbursement, a medical second opinion program, pet insurance, military leave, parental leave, adoption assistance, fertility and family planning coverage. We strive to foster a culture of total well-being through community outreach and charitable giving programs.

We are active in our communities:

• New York: StreetWise Partners, Covenant House, Partnership for New York City, City Meals on Wheels, Habitat for Humanity, Billion Oyster Project
• Boston: Cradles to Crayons, Boston’s Healthcare for the Homeless, Thompson Island Outward Bound, Rosie’s Place, Catie’s Closet, Project Bread, Rise Against Hunger, Space to Thrive
• Hartford: Junior Achievement, Habitat for Humanity, Oliver’s Pajama, United Way
• Indianapolis: Elevate Indianapolis, Gleaners Food Bank and the Juvenile Diabetes Research Foundation
• Batesville: So Loved Ripley County Foster Closet, Safe Passage Family Shelter, YES Home Juvenile Rehabilitation, Ripley County Community Foundation
• Des Moines: United Way of Central Iowa, Meals from the Heartland, Junior Achievement, Math Motivators, Bidwell Riverside, Orchard Place, Knock and Drop
• Berwyn/Wayne: Habitat for Humanity, Chester County Food Bank, Surrey Services, For Pete’s Sake Respite
• Bermuda: Keep Bermuda Beautiful, Center Against Abuse, Trunk Island Nature Reserve, Bermuda Economic Development Corporation

Global Atlantic is committed to creating an inclusive environment where everyone can meaningfully contribute to our success. We are proud to be an equal opportunity employer and we do not discriminate in employment on any basis that is prohibited by federal, state or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Employees who require an accommodation to perform the essential functions of their job will participate in an interactive process which may include providing documentation.