Senior Risk Manager (Finance FTC 6m)

About Us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. We all work together to be brilliant for customers, every single day.

We are Direct Line Group – home to some of the country's best-known brands including Direct Line, Churchill, Privilege, and Green Flag. DLG's growth is supported by our Risk & Compliance function which develops, implements, and maintains risk management policies, procedures, tools, and frameworks.

What you’ll be doing

Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of a groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of a group of skilled risk professionals redeveloping the end-to-end risk and control framework.

Your role as a Senior Risk Manager in CCO partnering with the Chief Finance Officer will include:

Key Accountabilities

• Ensuring DLG and the Finance function fosters a culture of risk awareness and controls.
• Supporting leadership of risk management and the RCSA process in Finance, enabling the business to understand their control environment, relative risks, and drive a culture of action planning and remediation resolution.
• Deputising for Head of Finance Risk (First Line) as required.
• Delivering risk frameworks, control reviews, and risk profile design and delivery.
• Defining key actions and leading pieces of work that support CCO and the wider business.
• Driving the root cause resolution of control failures and gaps in Finance’s risk and control profile.
• Developing methods to identify key risks that may impact our operations or present a threat to our group risk appetite or compliance status.
• Building relationships at every level, with excellent stakeholder management skills to influence and drive decisions/actions across senior stakeholders.
• Communicating complex topics in a relevant and simple way, with excellent written and verbal communication skills.
• Successfully managing multiple conflicting critical priorities, ensuring stakeholder alignment and delivery date achievement.
• Having impactful presenting skills to drive the right customer and business outcomes.
• Driving first line risk and assurance governance objectives, ensuring accurate management information and reporting.
• Owning Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training.
• Developing and delivering reports that provide a real-time compliance ‘dashboard’ for use at all levels of the organisation.
• Keeping up with emerging technologies, industry trends, and regulatory change.
• Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics.
• Driving collaboration across risk functions, operational teams, and change programmes.
• Managing and maintaining relationships with senior stakeholders within DLG and externally.
• Awareness of audit and testing assurance programmes and ensuring the business is aware and taking action to support regulatory requirements.
• Working closely and collaboratively with the Central Control Testing & Assurance Teams.

What you’ll need

Technical

• Significant Risk and Controls experience in a highly regulated business environment, ideally in the Insurance industry.
• Ability to undertake risk deep dives including process review, root cause analysis, impact assessment, and risk response.
• Experience in leading, managing, and delivering governance, risk, and assurance initiatives.
• Strong collaboration, conflict resolution, influencing, and negotiation skills.
• Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders.
• Ability to engage people through leading by example and cultivating an integrated risk culture.

Ways of working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. Most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you.

This role will be based at our London Office.

What we’ll give you

We offer excellent benefits to suit your lifestyle and a flexible working model. Our core benefits include:

• 9% employer contributed pension.
• 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover.
• Additional optional Health and Dental insurance.
• Up to 20% bonus.
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car.
• Private Healthcare.
• 30 days annual leave.
• Buy as you earn share scheme.
• Employee discounts and cashback.
• Plus many more!

Being Yourself

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work. That’s why we champion diverse voices and build workplaces that work for people.

Together we’re one of a kind.